Upstox Help Hub

Support for Your Trading Journey

At Upstox, we prioritize your trading experience. Our dedicated support team is on hand to address any questions or concerns, ensuring a smooth and efficient trading process.

Get in Touch Now

Various Contact Options

Live Chat

Customer service available around the clock via the Upstox platform.

Start Live Chat

Email Support

Comprehensive support for non-urgent questions. Expect a reply within one business day.

Send Email

Phone Support

Facing urgent or intricate issues? Reach out to our dedicated team Monday through Friday, 9 AM to 6 PM (EST).

Call Now

Social Media

Follow us on Instagram, TikTok, and YouTube for news and support.

Follow Us

Help Center

Wide Range of Educational Tools, Webinars, and Market Analyses.

Visit the Support Hub

Community Forum

Engage with a community of traders, share knowledge, and get answers to common questions.

Become Part of the Network

Contact Us Anytime

Live Chat

24/7

Our support team is available to assist you promptly

Email Support

Fast and reliable support guaranteed

Responsive assistance available on business days.

Phone Support

Supporting Your Financial Success with Education and Guidance

9:00 AM – 6:00 PM (UTC)

Help Center

Always available

We are dedicated to delivering prompt and trustworthy support whenever you need it.

Customer Support Made Simple

1. Log In

Log in to your Upstox account through the Upstox website by entering your credentials.

2. Go to the Support Hub

Find the "Help" or "Support" link, often positioned in the website footer or menu.

1. Choose How You Want to Reach Us

Opt for live chat, email, phone, or browse the FAQs and self-help guides relevant to your questions.

4. Provide Details

Please include your account details and a description of your issue for quick assistance.

Explore Our Help Resources

Help Center

Explore our extensive library for comprehensive tutorials and industry insights.

Access Resource

FAQs

Find quick solutions to common questions about the services offered by Upstox.

Access Resource

Video Tutorials

view detailed video guides to enhance your understanding of Upstox features.

Access Resource

Community Forums

Join our community to connect with fellow traders and exchange valuable knowledge.

Access Resource

Enhance your support experience with specialized troubleshooting resources.

Be Specific: Provide detailed descriptions of your issue along with relevant notifications.

Share your account details and include visuals to enable prompt and effective support.

Select Your Contact Method: Opt for live chat for immediate assistance or email for detailed queries.

Check the Help Center first: Access quick answers before contacting support.

Gather your account information, transaction IDs, and relevant screenshots before reaching out to Upstox support.

If your query isn't answered promptly, please contact support again through this channel or explore alternative contact options.

Frequently Encountered Issues

Account Issues

Assistance with login problems, verifying your identity, resetting passwords, and updating profile details.

Trading Problems

Questions related to executing trades, order options, leverage configurations, and fixing trading errors.

Methods to withdraw funds and the list of supported payment options.

Common questions answered about depositing funds, withdrawal procedures, fees, and transaction notifications.

Technical Glitches

Technical difficulties such as app crashes, bugs, and system performance issues on Upstox platform.

Security Concerns

Concerns regarding account security, unusual account activities, and safeguarding personal data.

Strategies for effective investment planning and diversifying your investment portfolio.

Support for social trading tools, managing copied trades, and analyzing portfolio outcomes.
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